Keeping the emotions out of it.
You sit down to read an email from your child’s school only to discover they are dodging the issue, question, or situation with condescending language when suddenly you feel your own temper start to flare and are flooded with emotions, STOP! Do not hit the respond button. This rage we feel is our instinct when as parents we are seeing school agencies violating our children’s rights, but this reaction will not get you anywhere. Unfortunately, emotions will not win the battle, but facts and the law will.
Its these types of moments I tell families to take a breath, step away from the laptops and reset. You must let the dust settle before you respond. This is also where knowing the law and your child’s rights are essential. If you “roar” back as the mama or papa bear, most likely your emails will be ignored. You must go back look at the issue or issues at hand and pull out the FACTUAL data not the emotion. I know this is difficult especially when it comes to our children and their academic success, however this is what I like to call “The Politics of Education.” Once you learn to play this game, and it is a game unfortunately, your voice as the parent becomes stronger. Knowing the rights your child is entitled to have under Federal Law IDEA not only forces these school agencies to take you a bit more seriously, but it gives you the parent confidence that trumps the emotions. Write a draft of your email, have a friend, family member or advocate review it. (Many advocated will serve on a consultant type biases for this very thing.) Once this step is completed, THEN send your response.
Keeping the emotion out of correspondence is hard but essential. If you end up going the rout of state complaint, mediation, or due process, the players in those situations will not care about the emotions, they just want the facts. Working with an advocate can help facilitate these types of correspondence especially when as the parent we are too upset to come across non-emotional.
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